Real Support Comes Naturally

Community-Based Support for Real Life.

Natural Support Services is a North Carolina-based organization providing structured, Medicaid-supported programs that help individuals build stability, independence, and real-life skills.

Our programs provide:

  • Life skills development
  • Independence support
  • Structured daily routines
  • Transition-to-adulthood support
  • Residential and community-based support
  • Caregiver relief

Whether someone is transitioning into adulthood, building independence, or supporting a loved one, our team provides consistent guidance and practical support.

Refer a Client

Our Programs

Natural Support Services offers five structured programs designed to help individuals build stability, independence, and real-life skills. Each program is personalized to meet people where they are.

Growth Program

Structured housing and life-skills development for young adults transitioning into independence. Combines housing stability, education support, and workforce preparation.

Independence Program

In-home and community-based support for individuals who live independently but need help building routines, managing responsibilities, and achieving personal goals.

Day Program

Structured daytime programming focused on life skills, social development, community participation, and employment readiness.

Respite & Relief Program

Scheduled respite care that gives caregivers reliable relief while ensuring individuals receive safe and structured support.

AFL Program

Alternative Family Living — family-style living where individuals live with trained host families who provide mentorship, support, and a stable home environment.

What Does Support Actually Look Like?

NSS offers five distinct programs designed to meet people where they are. Whether someone is transitioning to adulthood, building independence, or finding the right living situation, we create personalized support plans around each individual's needs and goals.

People sitting in a circle listening to counselor leading group therapy Teenagers sitting in a circle with counselor during group discussion Group therapy and women with therapist for support

Weekly Support

Meeting regularly with a support professional who helps you work toward personal goals

Daily Structure

Building routines that support independence and stability

Life Skills Development

Learning budgeting, responsibilities, communication, and decision-making

Preparation for What's Next

Support with employment readiness, education goals, or transitioning into adulthood

Structured Residential Support

For individuals who benefit from stable housing with consistent daily support

Caregiver Relief

Providing planned support so caregivers can rest and families can thrive

Support is personalized. We meet you where you are.

Is This Right for Me?

This may be right for you if:

You have Medicaid and need extra support
You feel overwhelmed managing daily responsibilities
You are transitioning into adulthood
You need help building independence
You care for someone who needs structured support
You need reliable caregiver relief

If you're unsure — that's okay. Our team can help you explore your options.

The NSS Approach

Natural Support Services uses structured programs to help individuals build independence, stability, and real-life skills through consistent support and clear goals.

Structured Programs

Support is delivered through clearly defined programs designed to meet people where they are and help them grow toward greater independence.

Consistent Support Teams

Participants work with a consistent team that understands their goals and progress over time.

Real-Life Skill Building

Our programs focus on practical life skills like managing responsibilities, building routines, and preparing for the future.

Community-Based Support

Services take place in homes, communities, and structured living environments — not institutions.

Progress Toward Independence

Each program is designed to help individuals build stability and gradually increase independence.

Coordinated With Care Managers

We work closely with care managers and Medicaid plans to ensure services are authorized and coordinated.

What Happens After I Reach Out?

1

Initial Contact

We start with a simple conversation to understand your needs, answer questions, and learn about the type of support you may be looking for.

2

Clinical Intake & Assessment

A clinician completes an intake and assessment to better understand your goals, strengths, and support needs.

3

Program Placement

Based on the assessment, we recommend the NSS program that best fits your situation and coordinate with your care manager or Medicaid plan if authorization is needed.

4

Support Begins

Your program team develops a personalized support plan and begins working with you through the appropriate NSS program.

We guide you through the entire process. You are not expected to understand Medicaid terminology.

Covered by North Carolina Medicaid

All NSS programs are funded through North Carolina Medicaid. Services are provided at no cost to eligible members. Our team handles all authorization and billing directly with your Medicaid plan.

1915(i) Home & Community Based Services
Innovations Waiver
Children & Families Specialty Plan
Standard Behavioral Health Medicaid

Growth Program

The Growth Program helps young adults transition into independence through structured housing and comprehensive life-skills development. We combine housing stability, education support, workforce preparation, and ongoing guidance to help participants build a solid foundation for adulthood.

Two individuals engaged in a focused discussion while reviewing educational materials

Housing Stability

Safe, structured living environment with staff support

Education Support

Assistance with GED, college enrollment, or vocational training

Workforce Preparation

Job search support, resume building, and workplace skills

Life Skills Development

Budgeting, cooking, transportation, and daily living skills

Independence Program

The Independence Program provides in-home and community-based support for individuals who live independently but need help building routines, managing responsibilities, and achieving personal goals. We meet you where you are and help you get to where you want to be.

African American woman preparing breakfast with fresh fruits, cereal, and a smoothie in a neatly arranged kitchen

Who This Helps

Adults who live on their own or with family but want more structure, routine, or support in reaching personal goals. This program is ideal for those who are relatively independent but could benefit from consistent guidance and skill-building.

Day Program

Our Day Program provides structured daytime programming focused on life skills, social development, community participation, and employment readiness. Participants engage in meaningful activities that build confidence and independence.

Diverse teenagers students collaborating in classroom study session

What You'll Do

Build life skills, explore interests, connect with peers, and work toward personal goals through structured community activities, educational programs, and employment preparation.

Respite & Relief Program

The Respite & Relief Program provides scheduled respite care that gives caregivers reliable relief while ensuring individuals receive safe and structured support. We partner with families to create customized respite plans that work for everyone.

Hands holding old woman's hands showing care and support

Who This Helps

Families and caregivers who need temporary support to rest, recharge, or handle other responsibilities. Respite care ensures your loved one is in good hands while you take care of yourself.

AFL Program

Alternative Family Living (AFL) provides family-style living where individuals live with trained host families who provide mentorship, support, and a stable home environment. This program offers a unique alternative to traditional group homes or institutional settings.

Heartwarming scene of diverse family spending quality time together in living room

Who This Helps

Individuals who would benefit from a family-like setting with consistent support from a dedicated host family. AFL is ideal for those seeking a more personalized, home-based living arrangement.

For Care Managers & Referral Partners

Natural Support Services works closely with care managers, Medicaid health plans, hospitals, residential providers, and community agencies to help individuals access the right program for their needs.

Care Managers
Medicaid Health Plans
Hospitals
Residential Providers
Community Agencies

We help coordinate program placement, authorizations, and service delivery. Our team is ready to assist with assessments, answer questions, and guide individuals through the enrollment process.

Programs With Purpose

Natural Support Services provides structured programs that help individuals build stability, independence, and real-life skills.

Whether someone is transitioning into adulthood, building daily routines, or looking for the right living or support environment, our programs are designed to meet people where they are and help them move forward.

Our team works with individuals, families, and care managers to identify the right program and coordinate support based on each person's goals and needs.

Support is built around real life, real goals, and long-term independence.

Join Our Team

We are actively hiring dedicated staff to support individuals across our programs, including residential services, community-based supports, and supportive housing. Join our team and make a meaningful impact in the lives of the people we serve.

View Open Positions & Apply